REPAIR & MAINTENANCE

Repair service for Leica Sport Optics products

 

The Leica Camera AG factory in Portugal was established in 1972 and employs a workforce of highly-skilled and experienced personnel. In future, we intend to draw more on their outstanding expertise and knowledge to the benefit of our Leica Sport Optics customers, and have therefore decided to merge the service centers in Portugal and Wetzlar. In this way, we make it possible to offer you an exceptional level of first-class service from one single source.

The Leica Camera AG factory in Portugal was established in 1972 and employs a workforce of highly-skilled and experienced personnel. In future, we intend to draw more on their outstanding expertise and knowledge to the benefit of our Leica Sport Optics customers, and have therefore decided to merge the service centers in Portugal and Wetzlar. In this way, we make it possible to offer you an exceptional level of first-class service from one single source.

You can send your Leica Sport Optics product to:

Leica – Aparelhos Ópticos de Precisão S.A.
Customer Care
Rua da Leica, 55
PT-4760-810 LOUSADO

Important information for shipments from outside the EU

 

Please be advised that customs handling can take up to 2 weeks, the processing period for your order between the arrival of the product and confirmation of receipt will therefore be delayed. You will receive confirmation of receipt as soon as your equipment has been registered after customs release.

To enable the fastest customs processing possible, we strongly recommend to ship with UPS or DHL.  With transport by other carriers the process will take considerably longer.

Our Customer Care representatives gladly support you, please contact us via

E-Mail: customer.care.sportoptics@leica-camera.com
Phone: +351 252 330 455

REPAIR FORM SPORT OPTICS

PROFORMA SPORT OPTICS

PICK-UP SERVICE

Sport Optics Repair Service

 

Leica’s exclusive Pick-up Service is the quickest and easiest way to send in your Leica Sport Optics product for service inside the EU. All you need to do is package the device and enclose your warranty card and proof of purchase together with the Repairform Sportoptics.

After that just use the following form to request the pick-up label.

This service is free of charge under warranty. However, you may also take advantage of this service outside the warranty period for a small fee.

PLEASE, FILL PICK-UP FORM

REPAIR & MAINTENANCE ENG

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